At Cape Town Handyman, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us while using our website.
By accessing and using our website, you agree to the terms outlined in this privacy policy. We may update this policy from time to time, and any changes will be reflected on this page. Please review this policy periodically to stay informed about how we are protecting your information.
1. Information We Collect
When you use our website, we may collect the following types of personal information:
- Contact Information: This includes your name, email address, phone number, and any other details you provide through forms on our website.
- Usage Data: We collect information about how you interact with our website, such as IP addresses, browser type, and pages visited, to help us improve the website’s functionality and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide services or respond to inquiries you have made via the website.
- To improve the content and functionality of our website.
- To communicate with you regarding any services, promotions, or updates that may be of interest to you.
- To comply with legal and regulatory obligations.
3. Sharing Your Information
Cape Town Handyman does not sell, trade, or otherwise transfer your personal information to third parties unless required for the following purposes:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or providing services (such as payment processors or email services). These parties are obligated to keep your information confidential and are not allowed to use it for other purposes.
- Legal Compliance: We may disclose your information if required to do so by law or if we believe in good faith that such action is necessary to comply with legal obligations or to protect our rights.
4. Data Security
We take reasonable precautions to protect your personal information and ensure its security. However, no data transmission over the internet can be completely secure, and while we strive to protect your personal data, we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to enhance your experience. Cookies are small files stored on your device that allow us to remember certain information (such as your preferences) when you revisit our site. You can control the use of cookies through your browser settings.
6. Your Rights
Under South African law, you have the following rights concerning your personal data:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete personal information we hold.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal information.
- Right to Object: You can object to the processing of your personal information in certain situations.
If you wish to exercise any of these rights, please contact us using the contact details provided below.
7. External Links
Our website may contain links to external websites that are not operated by Cape Town Handyman. We are not responsible for the privacy practices of these external websites, and we encourage you to review the privacy policies of those sites before sharing any personal information.
8. Children’s Privacy
Our website is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
9. Contact Us
If you have any questions or concerns regarding this privacy policy or how we handle your personal information, please contact us at via our contact form.